Kotonoha LAPIN LLC (hereinafter referred to as “this site”) recognizes the importance of protecting personal information and is committed to complying with applicable laws and regulations, as well as to managing and protecting personal information appropriately in accordance with the following policy.
1. Purpose of Use of Personal Information
When you submit an inquiry, place an order, request a sample, or register as a member on this site, we may ask you to provide personal information such as your name, email address, postal address, and phone number.
Personal information collected will be used appropriately within the scope of the following purposes. It will not be used beyond these purposes without your prior consent.
- Responding to inquiries and consultations
- Processing and shipping orders, and providing after-sales service
- Sending information about new products, exhibitions, and services (including newsletters)
- Analyzing statistical data for the purpose of improving the usability of this site
2. Management and Third-Party Disclosure of Personal Information
Kotonoha LAPIN LLC manages collected personal information with appropriate security measures and takes steps to prevent leakage or loss. We will not disclose or provide personal information to third parties without your consent, except as required by law or when necessary for business operations such as product delivery by entrusted parties.
3. For Residents of the European Economic Area (EEA) and the United Kingdom (GDPR)
Kotonoha LAPIN LLC respects international privacy laws, including the EU General Data Protection Regulation (GDPR). Customers residing in the EEA or the United Kingdom have the right to access, correct, delete (right to erasure), or request the portability of their personal information.
You also have the right to lodge a complaint with your national data protection supervisory authority.
The processing of personal information is carried out on the legal basis of your consent or legitimate interests (such as responding to your inquiries). Personal information will not be retained beyond the period necessary to fulfill the stated purposes (guideline: up to three years after the completion of the relevant inquiry or transaction).
To exercise any of these rights, please contact us using the details provided in Section 7 below. We will respond promptly and appropriately.
4. Access Analytics and Cookies
This site uses access analytics tools such as Google Analytics to understand how the site is used and to improve our services. These tools use cookies to collect anonymous traffic data. This data does not include any personally identifiable information.
You may refuse to accept cookies through your browser settings, or manage your consent through the cookie banner displayed on this site.
5. Disclaimer
While we strive to provide accurate and up-to-date information on this site, we do not guarantee its accuracy or completeness. Kotonoha LAPIN LLC accepts no responsibility for any damages or losses arising from the use of this site.
6. Changes to This Privacy Policy
This policy may be revised without prior notice in response to changes in laws and regulations or updates to our services. Any revised policy will take effect from the time it is posted on this site.
7. Contact
For inquiries regarding the handling of personal information, or to request disclosure or deletion, please contact us via the form on this site or at the details below.
- Operator: Kotonoha LAPIN LLC
- Representative: Takayuki Kito
- Address: 3-1 Minami-Kasaya, Aza Inuyama, Inuyama-shi, Aichi 484-0081, Japan
- Email: info@kotonoha-lapin.co.jp
- Country: Japan
Established: June 11, 2026
Last revised: June 11, 2026
Kotonoha LAPIN LLC
